The Smiski USA membership program is created to offer customers a more convenient, engaging, and personalized shopping experience through our online store and official mobile application. Customers who register for a member account may gain access to exclusive features, loyalty rewards, promotional opportunities, account management tools, and member-only benefits designed to enhance the overall shopping experience. Membership allows users to manage orders more efficiently, save account preferences, review purchase history, monitor rewards activity, and participate in promotional programs available to registered members.

Customers who register both the Smiski USA website account and the official mobile application using the same email address may become eligible to participate in our loyalty and rewards system through qualifying purchases. Eligible transactions may automatically generate reward points that are added to the member’s account following successful order completion and verification. Accumulated points may later be redeemed for selected rewards, promotional merchandise, limited gifts, or special member-exclusive items offered through the loyalty program. Reward availability may vary depending on inventory levels, promotional schedules, seasonal campaigns, or program updates. Members may review their current point balance, redemption history, purchase activity, and account status through the application or associated account management features.

The membership and loyalty program is intended strictly for personal and individual use only. Customers are prohibited from creating multiple accounts using different email addresses, phone numbers, names, billing information, shipping details, or other identifying information for the purpose of obtaining additional rewards, promotional benefits, or loyalty advantages. Registering duplicate accounts, submitting false information, or using the identities of relatives, friends, or unrelated individuals to gain unauthorized access to rewards or promotional opportunities may result in account suspension, removal of accumulated points, or permanent termination of membership privileges. We reserve the right to investigate suspicious activity and take appropriate action whenever misuse, fraud, or abuse of the loyalty system is suspected.

Reward points earned through the program do not possess cash value and may not be redeemed for currency, transferred between users, sold to third parties, or applied directly as payment toward purchases unless expressly permitted under an official promotion. When points are redeemed for available rewards or promotional items, the corresponding point balance will be deducted from the member account at the time the redemption is processed. Membership status levels or loyalty tiers may continue until the completion of the applicable program cycle even after points are redeemed during that period.

Access to member-only services and loyalty features requires the creation of a valid registered account protected by a secure username and password. Account credentials are intended solely for use by the registered account holder and may not be shared, distributed, transferred, rented, or disclosed to other individuals. Customers are responsible for maintaining the confidentiality and security of their login credentials and remain responsible for all activity conducted through their account. We are not liable for unauthorized account access resulting from a user’s failure to properly secure account information. For customer protection and security purposes, we will never request passwords through email messages, phone calls, or direct communication channels.

Registered email addresses may be used for essential account-related communication, including purchase confirmations, password reset instructions, membership notifications, promotional announcements, customer support correspondence, loyalty updates, and service-related information. Customers are responsible for ensuring their contact details and account information remain accurate and current. Failure to maintain updated account information may result in delayed communication, missed promotional opportunities, account access difficulties, or interruptions involving loyalty services. We are not responsible for issues arising from inaccurate or outdated customer information provided during registration or account management.

To preserve the fairness, integrity, and security of the membership system, customers are prohibited from engaging in conduct that interferes with website operations, application performance, reward systems, or account security. Prohibited activities include unauthorized access attempts, misuse of promotional programs, falsification of reward activity, fraudulent transactions, abuse of discounts, interference with website functionality, use of another individual’s account information, or violations of applicable laws and regulations. Conduct that negatively impacts other customers, disrupts system operations, or compromises the integrity of our services may result in temporary suspension or permanent termination of membership access.

We reserve the right to suspend accounts, revoke membership privileges, remove accumulated reward points, or permanently terminate access to the loyalty program without prior notice if customers violate membership policies, engage in fraudulent behavior, provide false information, or otherwise abuse the program. Accounts terminated due to policy violations may permanently lose all accumulated rewards, points, promotional benefits, and membership status, which may not be restored even if a new account is later created.